FAQ (frequently asked questions)

How do I order?

Select the item that you want to purchase and click on “ADD TO CART” button on the item detail page. When you are ready to checkout, click on “PROCEED TO CHECKOUT” button and will proceed to payment page. If you want to shop more item and checkout later. You can click “CONTINUE SHOPPING” button. You can checkout and make payment anytime by move your mouse cursor to “Shopping bag” icon on the top right of the page. Cart menu will open and you can view a list of item in your cart. Click on “VIEW CART” button to proceed to payment page.

Must I register as a member in order to make a purchase?

Yes. Registering your data allows us to ensure your order gets to you. Future purchases will be a breeze since we will have all of your necessary information in record.

Can I amend my order after i have made payment?

You may contact us within 12 hours of payment to make amendments to your order and we will endeavor to meet your request to the best of our ability. However, do understand that we aim to fulfill and deliver our orders promptly. Nonetheless, if an order has already been processed, you are not allow to amend it anymore.

Why was my order cancelled?

Your order will be automatically cancelled if we do not receive any payment details from you within 2 days from your ordering date.